12 datasets found

Update Frequency: other

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  • Interactive Voice Response Data

    This data set contains information about how callers interacted with the voice response system used by various call centres across government.

    This dataset has no data

  • Integrated Consumer Protection System (ICPS)

    The ICPS system currently handles inquiry management for consumer protection issues. The data set generates a set of standard reports and can produce customized data reports as...

    This dataset has no data

  • Immigration Records (1865-1883)

    This data set is an index to the four volumes of assisted immigration registers created by the Toronto Emigrant Office between 1865 and 1883. The registers are a chronological...
      Resource formats:
    • CSV
  • Directory of institutions under the Freedom of Information and Protection of ...

    The directory of institutions lists contact information for organizations covered by the Freedom of Information and Protection of Privacy Act, including: Ontario government...
      Resource formats:
    • other
  • Data on contact centre calls

    This data set includes both caller and agent information.

    This dataset has no data

  • Contact Centre Survey Data

    This data set contains details of calls, survey results and possibly a reference to a call recording.

    This dataset has no data

  • Automated Records Management System (ARMS)

    This data set contains location information needed to access stored government records. It includes information about which ministry, branch, and office own the records.

    This dataset has no data

  • Archives of Ontario Records Retention Schedule Database

    The Archives of Ontario records retention schedule database was created to facilitate the process for developing and accessing the records schedule of public bodies covered by...

    This dataset has no data

  • Consumer Beware List (CBL)

    The CBL list is maintained by the Ministry of Government and Consumer Services and includes the names of businesses that have been charged or convicted under consumer protection...
      Resource formats:
    • other
  • Directory of records under the Freedom of Information and Protection of Priva...

    This publication is required by the Freedom of Information and Protection of Privacy Act. Under the act, individuals may request any record of information in any form including...
      Resource formats:
    • CSV
  • 1-888 Business Info Line

    This data set contains statistics about queue volumes, agent call volumes, abandoned calls, percentage of calls answered within 30 seconds, average wait time, average talk time...

    This dataset has no data

  • Second Heir and Devisee Commission Case Files

    The Second Heir and Devisee Commission was responsible for hearing and determining claims to land brought forward by the heirs, devisees, or assignees of original nominees. The...
      Resource formats:
    • CSV