2 datasets found

Update Frequency: quarterly and Formats: XLSX

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  • ServiceOntario wait times and call volumes (contact centres)

    This dataset contains quarterly reports of monthly call volumes and average wait times for public ServiceOntario phone lines. The data is organized by line of business.
      Resource formats:
    • XLSX
  • ServiceOntario wait times (in-person)

    This dataset contains the estimated percentage of customers who waited less than 20 minutes at publicly and privately operated ServiceOntario centres, reported by month. Low...
      Resource formats:
    • XLSX