6 datasets found

Organizations: Government and Consumer Services and Update Frequency: quarterly

Filter Results
  • ServiceOntario wait times and call volumes (contact centres)

    This dataset contains quarterly reports of monthly call volumes and average wait times for public ServiceOntario phone lines. The data is organized by line of business.
      Resource formats:
    • XLSX
  • ServiceOntario wait times (in-person)

    This dataset contains the estimated percentage of customers who waited less than 20 minutes at publicly and privately operated ServiceOntario centres, reported by month. Low...
      Resource formats:
    • XLSX
  • Vendor of Record Program Three Year Outlook

    The dataset includes data on potential procurement opportunities that are planned to be posted on Ontario's electronic tendering system over the next 3 years by Supply Chain...
      Resource formats:
    • CSV
  • ServiceOntario Services Inventory

    This data set contains a list of services and service variations offered by ServiceOntario. It includes information on available service delivery channel for each service...

    This dataset has no data

  • eChannel Rate Our Service

    This data set contains quarterly response volumes to the satisfaction survey associated with select online services. Response volumes are by individual questions, and level of...

    This dataset has no data

  • Official forms

    A list of the Government of Ontario's official forms. The list is published online through the Central Forms Repository, and includes links to the forms.
      Resource formats:
    • CSV