2 datasets found

Organizations: Government and Consumer Services and Update Frequency: quarterly and Keywords: Government and Finance and Formats: XLSX

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  • ServiceOntario wait times and call volumes (contact centres)

    Government and Consumer Services ( )

    This dataset contains quarterly reports of monthly call volumes and average wait times for public ServiceOntario phone lines. The data is organized by line of business.
      Resource formats:
    • XLSX
  • ServiceOntario wait times (in-person)

    Government and Consumer Services ( )

    This dataset contains the estimated percentage of customers who waited less than 20 minutes at publicly and privately operated ServiceOntario centres, reported by month. Low...
      Resource formats:
    • XLSX
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