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2 datasets found

Organizations: Government and Consumer Services and Update Frequency: quarterly and Category: ministry and Formats: XLSX and Asset Type: dataset

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  • ServiceOntario wait times and call volumes (contact centres)

    Government and Consumer Services (Provincial Ministry)

    This dataset contains quarterly reports of monthly call volumes and average wait times for public ServiceOntario phone lines. The data is organized by line of business.
      Resource formats:
    • XLSX

  • ServiceOntario wait times (in-person)

    Government and Consumer Services (Provincial Ministry)

    This dataset contains the estimated percentage of customers who waited less than 20 minutes at publicly and privately operated ServiceOntario centres, reported by month. Low...
      Resource formats:
    • XLSX
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