6 datasets found

Category: ministry and Organizations: Government and Consumer Services and Update Frequency: other and Keywords: Government and Finance and Access Level: restricted

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  • Archives of Ontario Records Retention Schedule Database

    Government and Consumer Services (Provincial Ministry)

    The Archives of Ontario records retention schedule database was created to facilitate the process for developing and accessing the records schedule of public bodies covered by...

    This dataset has no data

  • Automated Records Management System (ARMS)

    Government and Consumer Services (Provincial Ministry)

    This data set contains location information needed to access stored government records. It includes information about which ministry, branch, and office own the records.

    This dataset has no data

  • Contact Centre Survey Data

    Government and Consumer Services (Provincial Ministry)

    This data set contains details of calls, survey results and possibly a reference to a call recording.

    This dataset has no data

  • Data on contact centre calls

    Government and Consumer Services (Provincial Ministry)

    This data set includes both caller and agent information.

    This dataset has no data

  • Integrated Consumer Protection System (ICPS)

    Government and Consumer Services (Provincial Ministry)

    The ICPS system currently handles inquiry management for consumer protection issues. The data set generates a set of standard reports and can produce customized data reports as...

    This dataset has no data

  • Interactive Voice Response Data

    Government and Consumer Services (Provincial Ministry)

    This data set contains information about how callers interacted with the voice response system used by various call centres across government.

    This dataset has no data

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