2 datasets found

Has Resources (data): True and Formats: XLSX and Access Level: open and Update Frequency: quarterly and Keywords: Gouvernement et finances and Organizations: Government and Consumer Services and Keywords: Government and Finance

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  • ServiceOntario wait times and call volumes (contact centres)

    Government and Consumer Services (Provincial Ministry)

    This dataset contains quarterly reports of monthly call volumes and average wait times for public ServiceOntario phone lines. The data is organized by line of business.
      Resource formats:
    • XLSX
  • ServiceOntario wait times (in-person)

    Government and Consumer Services (Provincial Ministry)

    This dataset contains the estimated percentage of customers who waited less than 20 minutes at publicly and privately operated ServiceOntario centres, reported by month. Low...
      Resource formats:
    • XLSX
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