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2 datasets found

Licenses: Open Government Licence – Ontario and Update Frequency: quarterly and Keywords: Government and Finance and Formats: XLSX and Organizations: Government and Consumer Services

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  • ServiceOntario wait times and call volumes (contact centres)

    Government and Consumer Services ( )

    This dataset contains quarterly reports of monthly call volumes and average wait times for public ServiceOntario phone lines. The data is organized by line of business.
      Resource formats:
    • XLSX

  • ServiceOntario wait times (in-person)

    Government and Consumer Services ( )

    This dataset contains the estimated percentage of customers who waited less than 20 minutes at publicly and privately operated ServiceOntario centres, reported by month. Low...
      Resource formats:
    • XLSX
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