ServiceOntario wait times and call volumes (contact centres)

This dataset contains quarterly reports of monthly call volumes and average wait times for public ServiceOntario phone lines. The data is organized by line of business.

Contact

Ontario's Open Data Team opengov@ontario.ca

Data

Data Available

The data described here is available for you to use. [Learn more]
[See the licence for how you're allowed to use this data.]

Covers 2016-01-01 - 2020-09-30

ServiceOntario wait times and call volumes ...XLSX (103.7 KiB) Popular
Last Updated: December 18, 2020 | English

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Supporting Files

Additional Info

Field	Value
Tags	Government and Finance Business and economy
Geographic coverage	Ontario
Geography Breakdown	None
Source URL/Address
Maintainer
Author
Author Email
Maintainer branch
Last Validated Date	2020-12-18
Update frequency	Quarterly
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