10 datasets found

Licenses: License Not Specified and Keywords: Government and Organizations: Government and Consumer Services

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  • Privacy Office Statistics

    Government and Consumer Services ( )

    This data set contains statistics on inquiries and privacy breaches handled by the MGCS Privacy Office. It is used for operational reporting and is compiled annually. *[MGCS]:...

    This dataset has no data

  • Interactive Voice Response Data

    Government and Consumer Services ( )

    This data set contains information about how callers interacted with the voice response system used by various call centres across government.

    This dataset has no data

  • Data on contact centre calls

    Government and Consumer Services ( )

    This data set includes both caller and agent information.

    This dataset has no data

  • Contact Centre Survey Data

    Government and Consumer Services ( )

    This data set contains details of calls, survey results and possibly a reference to a call recording.

    This dataset has no data

  • Automated Records Management System (ARMS)

    Government and Consumer Services ( )

    This data set contains location information needed to access stored government records. It includes information about which ministry, branch, and office own the records.

    This dataset has no data

  • Archives of Ontario’s Library Catalogue

    Government and Consumer Services ( )

    This data set catalogues the archives' research and reference library collection. There are about 80,000 items that the public can access. This includes, books, pamphlets,...

    This dataset has no data

  • Archives of Ontario Records Retention Schedule Database

    Government and Consumer Services ( )

    The Archives of Ontario records retention schedule database was created to facilitate the process for developing and accessing the records schedule of public bodies covered by...

    This dataset has no data

  • 1-888 Business Info Line

    Government and Consumer Services ( )

    This data set contains statistics about queue volumes, agent call volumes, abandoned calls, percentage of calls answered within 30 seconds, average wait time, average talk time...

    This dataset has no data

  • eChannel Rate Our Service

    Government and Consumer Services ( )

    This data set contains quarterly response volumes to the satisfaction survey associated with select online services. Response volumes are by individual questions, and level of...

    This dataset has no data

  • ServiceOntario Services Inventory

    Government and Consumer Services ( )

    This data set contains a list of services and service variations offered by ServiceOntario. It includes information on available service delivery channel for each service...

    This dataset has no data

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