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9 datasets found

Organizations: Government and Consumer Services and Update Frequency: other and Keywords: Government

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  • 1-888 Business Info Line

    Government and Consumer Services ( )

    This data set contains statistics about queue volumes, agent call volumes, abandoned calls, percentage of calls answered within 30 seconds, average wait time, average talk time...

    This dataset has no data

  • Directory of records under the Freedom of Information and Protection of Priva...

    Government and Consumer Services ( )

    This publication is required by the Freedom of Information and Protection of Privacy Act. Under the act, individuals may request any record of information in any form including...
      Resource formats:
    • CSV

  • Archives of Ontario Records Retention Schedule Database

    Government and Consumer Services ( )

    The Archives of Ontario records retention schedule database was created to facilitate the process for developing and accessing the records schedule of public bodies covered by...

    This dataset has no data

  • Automated Records Management System (ARMS)

    Government and Consumer Services ( )

    This data set contains location information needed to access stored government records. It includes information about which ministry, branch, and office own the records.

    This dataset has no data

  • Contact Centre Survey Data

    Government and Consumer Services ( )

    This data set contains details of calls, survey results and possibly a reference to a call recording.

    This dataset has no data

  • Data on contact centre calls

    Government and Consumer Services ( )

    This data set includes both caller and agent information.

    This dataset has no data

  • Directory of institutions under the Freedom of Information and Protection of ...

    Government and Consumer Services ( )

    The directory of institutions lists contact information for organizations covered by the Freedom of Information and Protection of Privacy Act, including: Ontario government...
      Resource formats:
    • other

  • Interactive Voice Response Data

    Government and Consumer Services ( )

    This data set contains information about how callers interacted with the voice response system used by various call centres across government.

    This dataset has no data

  • Second Heir and Devisee Commission Case Files

    Government and Consumer Services ( )

    The Second Heir and Devisee Commission was responsible for hearing and determining claims to land brought forward by the heirs, devisees, or assignees of original nominees. The...
      Resource formats:
    • CSV
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