ServiceOntario wait times and call volumes ...

URL: https://data.ontario.ca/dataset/12d55393-2c84-4681-8c04-dc43775dbdfd/resource/6bf58ebe-aee5-455a-bf38-993df3d88230/download/03_serviceontario_wait_times_and_call_volumes_contact_centres_jan2016-sep2021.xlsx

From the dataset abstract

This dataset contains quarterly reports of monthly call volumes and average wait times for public ServiceOntario phone lines. The data is organized by line of business.

Source: ServiceOntario wait times and call volumes (contact centres)

Additional Information

Field Value
Last updated January 12, 2022
Created December 31, 2019
Format application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
File size 124.5 KiB
License Open Government Licence – Ontario
Name ServiceOntario wait times and call volumes (contact centres)
Type Data
Language English
Contains geographic markers
Data made public date
Data range start 2016-01-01
Data range end 2021-09-30
Data birth date
Version